Your Store Already Has the Best Salesperson. It Just Needs a Voice.

No. PopSmart is a one-way virtual store clerk — it talks to your customers, not with them. Think of it as a store associate who offers a quick, helpful suggestion and walks away. There's no chat window, no typing, no back-and-forth. Just a well-timed message that auto-closes on its own.

No — that's actually what PopSmart is designed to prevent. A 7-layer protection system controls every message: per-trigger cooldowns, session limits, dismissal memory, scroll engagement gates, and visitor responsiveness tracking. If a customer closes a message, that trigger won't fire again for the session. If they ignore multiple messages, the clerk backs off automatically. It's designed to feel helpful, not pushy.

Not at all. The core SDK is only 36KB and loads asynchronously. It doesn't block your page rendering or affect Core Web Vitals. AI messages are generated server-side and delivered in under 200ms.

Yes. Every day, PopSmart runs a learning cycle that analyzes which messages drove clicks and conversions. It identifies the best-performing message styles, optimal timing, and most effective product angles for your store — then feeds those patterns back into the AI. The longer it runs, the better it gets.

Those tools are either chatbots that wait for customers to type, or popup builders that show the same message to everyone. PopSmart is behavior-aware — it reads what each visitor is doing and generates a personalized message using your actual store data. No chat UI, no generic templates, no customer effort required.

PopSmart syncs your product catalog (including variants, sale prices, and custom metadata), active discounts (both code and automatic), and 180 days of order history to build store context. On the visitor side, it reads page-level behavior like product views, cart actions, scroll depth, and shopping journey phase. It does not collect personal data, emails, or any identifying information. Fully GDPR compliant.

Yes. You can set the clerk's name, role title, avatar (upload your own or choose from built-in animated options), and tone of voice (friendly, casual, professional, or formal). You also control which triggers are active and the popover's screen position.

On the Free plan, the clerk simply pauses until the next billing cycle. On paid plans, you can go over your included interactions at a per-interaction rate, up to a monthly cap. You'll never get an unexpected bill — every plan has a hard spending limit.

PopSmart supports 14 languages: English, Korean, Japanese, Chinese, Spanish, French, German, Arabic, Hindi, Italian, Portuguese, Russian, Thai, and Vietnamese. The AI generates messages natively in each language — not translated from English.

Install PopSmart from the Shopify App Store, approve the permissions, and you're done. The app automatically syncs your store data and activates the default triggers. The entire process takes about 30 seconds. No code, no theme editing, no developer needed.